Terms and Conditions

Last updated: 13 November 2026

1. About these terms

These Terms and Conditions govern your use of the Sabaton Security and Training website. By accessing or using the website, you agree to these terms. If you do not agree, please do not use the website.

These website terms are separate from any course booking agreement, learner terms, service agreement or staffing arrangement agreed with us. Where you book training or engage services, the specific terms provided or agreed for that transaction will also apply. If there is a conflict, the relevant course or service agreement will take precedence for that booking or service.

2. About Sabaton Security and Training

Sabaton Security and Training offers security industry training, including SIA-related door supervision and refresher training, close protection refresher training, CCTV operation, emergency first aid and pit barrier operation. The website also describes the business as a supplier of experienced security professionals and stewards to clients throughout the UK.

Contact details:
11e Radford Park Road, Plymouth, PL9 9DG, United Kingdom
Telephone: 01752 922634
Email: info@sabaton-security.co.uk

3. Website information

We aim to keep website information accurate and current, but course descriptions, availability, prices, dates and other content may change. Website content is provided for general information and does not itself constitute a binding offer or confirmation of a place on a course. A booking is subject to confirmation and the applicable course arrangements.

4. Course enquiries and bookings

Course enquiries may be submitted through the website contact form or by using the published telephone and email details. A course place is not confirmed merely by submitting an enquiry. Booking details, course dates, fees, payment arrangements, learner requirements and any applicable cancellation conditions should be confirmed through the booking process or the terms provided for the relevant course.

Learners are responsible for providing accurate information needed to assess course suitability, complete registration and administer training or assessment. Certain courses or qualifications may have age, identification, language, fitness, prior-qualification or other entry requirements. Any requirements applicable to a particular course will be communicated as part of its booking information.

5. Training, assessment and qualifications

Course content, delivery, assessment methods and qualification requirements vary by course. The website describes, for example, multiple-choice and practical assessments for certain courses. Learners must participate, meet the relevant assessment requirements and follow reasonable instructions given during training.

Completion of a training course does not guarantee that a learner will pass an assessment, receive a particular qualification, obtain an SIA licence, secure employment or be accepted by an employer. Licensing decisions are made by the relevant authority, and learners must satisfy the applicable requirements and application process.

Course dates, instructors, venues, content or delivery arrangements may need to change due to circumstances such as instructor availability, minimum attendance, venue issues or other operational reasons. Where a material change affects a booking, we will communicate the change and deal with any options or remedies in accordance with the applicable booking terms and consumer law.

6. Course fees and payment

Course prices displayed on the website are information available at the time of publication and may be changed. The applicable fee and payment arrangements are those confirmed for the relevant booking. Any additional charges, deposits, payment deadlines or accepted payment methods must be set out in the booking information or otherwise agreed.

7. Cancellations, transfers and refunds

Cancellation, transfer, postponement and refund arrangements may differ by course and booking. The terms supplied for the specific booking will apply, subject always to statutory consumer rights. Where a consumer has a statutory right to cancel a distance or off-premises contract, that right and any applicable exceptions will be respected. If a learner requests that a service begins during a statutory cancellation period, any required consent and acknowledgement will be obtained in accordance with the law.

Nothing in these terms excludes or restricts any right or remedy that cannot lawfully be excluded or restricted.

8. Learner conduct and attendance

Learners are expected to attend at the agreed times, behave respectfully towards instructors and other participants, follow health and safety instructions, and comply with reasonable course and assessment rules. Disruptive, abusive, unsafe or dishonest conduct may result in removal from a session or other action under the relevant course terms. Any effect on fees, assessment or rebooking will be dealt with under the applicable booking terms and law.

9. Security personnel and stewarding enquiries

Enquiries about the supply of security professionals or stewards are subject to a separate agreement setting out the scope of the assignment, responsibilities, charges, scheduling and other applicable terms. A website enquiry does not itself confirm availability or create a staffing contract.

10. Intellectual property and website use

Website text, graphics, photographs, logos and other content are owned by or used with permission by the relevant rights holder. You may view the website for personal, non-commercial information. You must not reproduce, distribute, modify or commercially exploit website content without permission, except where permitted by law.

You must not misuse the website, attempt unauthorised access, introduce malicious code, interfere with its operation or use it in a way that is unlawful or infringes another person’s rights.

11. Third-party links

Links to third-party websites or services are provided for convenience. We do not control and are not responsible for their content, availability, security or privacy practices.

12. Liability

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability that cannot lawfully be excluded or limited.

To the extent permitted by law, we are not responsible for losses arising solely from treating general website information as a confirmed course booking, a guarantee of assessment success, a guarantee of an SIA licence or a promise of employment. This does not affect any contractual obligations we have expressly accepted or any statutory rights you may have.

13. Privacy and cookies

Our handling of personal information is explained in our Privacy Policy. Our use of cookies and similar technologies is explained in our Cookie Policy.

14. Changes to these terms

We may update these website terms from time to time by publishing a revised version on this page. Any changes to an existing course booking or service agreement will be handled in accordance with that agreement and applicable law.

15. Governing law

These website terms and any non-contractual matters arising from them are governed by the laws of England and Wales. The courts of England and Wales will have jurisdiction, subject to any mandatory consumer rights concerning where proceedings may be brought.

16. Contact us

For questions about these terms, contact Sabaton Security and Training at 11e Radford Park Road, Plymouth, PL9 9DG, United Kingdom, telephone 01752 922634 or email info@sabaton-security.co.uk.